REPORTS TO: Residential Manager or Assistant Director of Shelter Operations

Founded in 1982, the New York Asian Women’s Center is the first organization on the East Coast to address the issues of domestic violence in the Asian communities. With the only 24-hour multi-lingual hotline and shelter program for Asian survivors of domestic violence, the Center provides counseling and advocacy to domestic violence survivors, including children who have witnessed domestic violence.

The goal of the NYAWC temporary residential program is to provide a safe environment that will support the recovery of survivors and their children from domestic violence and will aid in their reintegration into the community.

The intent of our residential programs is to be salubrious: all residential program staff works together to promote strong relationships between mother and child and supportive adult-to-adult interactions. We reinforce positive behavior and healthy attitudes. We assist residents in gaining essential skills and aim to advance psychological functioning.

The On-call Resident Supporter provides coverage at the shelter on an as-needed basis. The On-call RS may agree to stand in for all or some of the permanent staff positions as desired, covering weekday, weeknight, weekday afternoon, weekend days, or weekend nights, or a combination of the above.

If the On-call RS wishes to work on weekdays, one of their primary responsibilities will be to provide child care services to children living in shelter. And all On-call Resident Supporters will be responsible, under the direction of the Residential Manager or Assistant Director, for a variety of other tasks necessary to the smooth running of our programs and facilities.

Primary Responsibilities:

• Ensure the facility is maintained in a safe and harmonious manner, including helping residents manage crises, solve problems, and resolve conflicts
• Support and strengthen the functioning of women and their children as well as other NYAWC staff
• Ensure the well being and advancement of the children in the residence. If working on weekdays:
• Provide direct child care services that are safe and comforting to children, including feeding/changing, supervising, empowering and enriching children
• Prepare and record meals according to CACFP regulations
• Coordinate child enrichment programs
• Work with the Children’s and Women’s Counselors to improve care and functioning of the children
• If working day shifts at any time, perform in-person assessment of incoming clients
• If working night or weekend shifts, answer hotline
• Liaise and communicate with outside agents
• Perform maintenance tasks as needed (for example, room preparation and light cleaning)
• Ensure that the residence is appropriately staffed according to regulations, meaning the staff member cannot leave until her/his replacement arrives and must be on call for extra shifts in case of emergency
• Other duties as assigned by management

Qualifications/ Skills:

• Bi-lingual in an Asian language or Spanish a plus, but not required
• At least 1 years’ experience in similar field or working with children preferred
• Willingness to be trained
• Willing to obtain FDNY certification within first 3 months of hire
• Ability to work independently, highly motivated, strong multitasking skills
• Basic computer skills
• Knowledge of CPR/First Aid, fire safety a plus
• Must be able to pass a background check and be fingerprinted.
• Must be reliable and committed to work all shifts on call shifts
• (7am-3pm, 3pm-11pm,and 11pm-7am) on call shifts

COMPETITIVE SALARY & BENEFITS PACKAGE
The New York Asian Women’s Center is an Equal Opportunity Employer

REPORTS TO: Assistant Director of Clinical Services

Founded in 1982, the New York Asian Women’s Center is the first organization on the East Coast to address the issues of domestic violence in the Asian communities. With the only 24-hour multi-lingual hotline and shelter program for battered Asian women, the Center provides counseling and advocacy to Asian battered women, children who have witnessed domestic violence.

The goal of the NYAWC temporary residential program is to provide a safe environment that will support the recovery of survivors and their children from domestic violence and will aid in their reintegration into the community.

The goal of Client Services is to provide the comprehensive direct services that support the recovery of survivors and their children from domestic violence and human trafficking. The intent is for all staff contributes towards client gaining self sufficiency.

Enhanced by the detailed understanding of the Counselor Advocate’s work with clients, the Senior Supervisory Counselor Advocate makes a critical contribution towards making administrative decisions and improvements to the division, such as revising protocol and procedure development. This bridge position between direct services and management is vital to the overall well-being of the client services division.

Primary Responsibilities:

• Supervisory duties such as group and individual supervision, monitoring workloads, assessing performance and training supervisees
• Educational coordinator and clinical supervisor for a group of 3-4 Masters’ level social work interns
• Development and/or improvement to the Volunteer Client Advocate program or Counselor Advocate Intern program.
• Varying types of administrative support to the Assistant Director of Client Services
• Meet all administrative requirements such as preparation of forms and case notes
• May work with outreach coordinator to represent the agency in outreach/community activities and events
• Provide various tasks needed for the health functioning of the division
• Any tasks as assigned by the Executive Director

Qualifications/ Skills:

• Masters in Social Work with three (3) years counseling experience, preferably in the area of violence against women and/or in the Asian community. SIFI certified or willing and eligible to take SIFI course. License is a plus.
• Supervisory/Management experience required.
• Ability to work well with others.
• Self-directing, highly motivated, and organized.
• Flexible hours required.

COMPETITIVE SALARY & BENEFITS PACKAGE
The New York Asian Women’s Center is an Equal Opportunity Employer

REPORTS TO: Assistant Director of Shelter Operations

Founded in 1982, the New York Asian Women’s Center is the first organization on the East Coast to address the issues of domestic violence in the Asian communities. With the only 24-hour multi-lingual hotline and shelter program for Asian survivors of domestic violence, the Center provides counseling and advocacy to domestic violence survivors, including children who have witnessed domestic violence.

The goal of the NYAWC temporary residential program is to provide a safe environment that will support the recovery of survivors and their children from domestic violence and will aid in their reintegration into the community.

The intent of our residential programs is to be salubrious: all residential program staff works together to promote strong relationships between mother and child and supportive adult-to-adult interactions.  We reinforce positive behavior and healthy attitudes.  We assist residents in gaining essential skills and aim to advance psychological functioning.

The Evening Resident Supporter’s (ERS) primary responsibilities are: to provide vocational counseling and referral services to clients, to provide child care services to children living in shelter, and to assist in any administrative tasks required by management. In addition, the ERS will be responsible, under the direction of the Residential Manager or Assistant Director, for a variety of other tasks necessary to the smooth running of our programs and facilities.

This is a full time position and the schedule is Monday-Friday from 3 pm to 11pm.

Primary Responsibilities:

• Responsible for the smooth and efficient running of the residence, including helping residents manage crises, solve problems, and resolve conflicts
• Assist residents in applying for and obtaining vocational, employment, training or educational services or programs
• Works with Assistant Director of Clinical Services to integrate the Children’s Program services with the rest of client services and to development new programming for children and mothers.
• Assess vocational, training and educational needs
• Provide pertinent information and referrals
• Counsel client, helping her make the best choices given her particular circumstances
• Follow up with clients at least biweekly during their shelter stay to answer questions and provide motivation and support for clients’ vocational progress
• Log progress, status, successes
• Administrative and operational tasks:
• Assist RM/ Asst Dir with facility administration for agency and government protocol;
• Facilitate internal/external communications of facility;
• Administrative tasks (paperwork, data entry and tracking, etc.) as assigned;
• In-person assessment and orientation of incoming clients;
• Shelter screenings and hotline
• Ensure the well-being and advancement of the children in the residence
• Provide direct child care services that are safe and comforting to children, including feeding/changing, supervising, empowering and enriching children
• Prepare and record meals according to CACFP regulations
• Coordinate child enrichment programs
• Work with the Children’s and Women’s Counselors to improve care and functioning of the children
• Support and strengthen the functioning of women and their children as well as other NYAWC staff
• Liaise and communicate with outside agents
• Perform maintenance tasks as needed (for example, room preparation and light cleaning)
• Ensure that the residence is appropriately staffed according to regulations, meaning the staff member cannot leave until her/his replacement arrives and must be on call for extra shifts in case of emergency
• Supervise volunteers in the shelter when required
• Other duties as assigned by management

Qualifications/ Skills:

• Ability to communicate in one or more of the following South Asian languages is required: Bengali, Hindi, Urdu as well as written and spoken fluency in English
• Bachelor’s Degree preferred and/or two years’ equivalent experience in related field
• Experience working with children and/or women in areas of: violence against women; child abuse; Asian community
• Demonstrated interest in DV, women’s rights or other humanitarian work a big plus
• Ability to work independently, highly motivated, possess multitasking skills
• Strong computer skills required
• Vocational, counseling, crisis management experience a big plus
• Knowledge of CPR/First Aid, fire safety a plus

COMPETITIVE SALARY & BENEFITS PACKAGE
The New York Asian Women’s Center is an Equal Opportunity Employer