The New York Asian Women’s Center (NYAWC) helps to bring much-needed support to survivors of domestic violence, sexual assault and human trafficking, mostly among the Asian immigrant communities in New York City. It tackles special problems of these groups, such as cultural stigma, language and institutional injustices that can render them all the more prone to failure. The organisation is highly aware of Asian cultures and makes services relevant to each community to the individual survivors’ circumstances so that they receive sensitive, culturally competent treatment.
At the heart of NYAWC’s services lies language diversity: the company provides services in more than a dozen Asian languages and dialects such as Chinese, Korean, Japanese, Tagalog and Hindi. Such multilinguality removes one of the biggest impediments to reaching out, so that survivors can be heard. Being able to speak with clients in their mother tongue builds trust and provides survivors with the sense that they are seen, heard and appreciated during some of their worst days.
NYAWC provides practical resources in addition to the emotional assistance to enable survivors to reintegrate. They are emergency shelter, legal representation, housing, employment, and schooling. The organisation’s houses have children, which gives families in need a permanent and secure home. With this comprehensive set of services, survivors can both manage the short-term safety needs and provide the foundation for long-term stability and independence.
This is another pillar of NYAWC’s work. For many Asian immigrant survivors, the immigration issue overlaps with the abuse. NYAWC helps clients with all sorts of litigation from obtaining orders of protection to deciding on visa and immigration issues. It works with lawyers to make sure survivors know their rights and are able to get into the justice system. This advocacy removes the walls that keep survivors from coming forward to help in the first place.
NYAWC also advocates for public policy and systems improvements in response to gendered violence. Working in alliances with local governments, the police and other nonprofits, the organisation pushes for changes that are protective of survivors and punishers. Its work goes even further, on immigration policy, where survivors who don’t have legal status can get protections without fear of deportation. These interventions are essential in creating a climate in which survivors can be found, both on a personal and a systemic scale.
The organisation understands that trauma is not to be dealt with one way only, and integrates mental health services. The counseling and psychotherapy are culturally and personally adapted for survivors’ specific challenges – both temporary and permanent. Such mental health attention recognises the underlying psychological cost of violence and also celebrates resilience and recovery. NYAWC’s trauma-informed care model shows that the institution knows how complicated recovery is.
Outreach and education is key to NYAWC’s work because it is essential to reduce the incidence of domestic violence, sexual assault and human trafficking among Asian populations. The agency organizes workshops, seminars and public meetings to overturn culture that is silenced around abuse. By reaching out to local leaders, religious institutions and other community groups, NYAWC builds awareness among all of these groups that survivors matter and removes the stigma surrounding getting help.
The work of the organisation is supported by an engaged cadre of staff and volunteers, all with cultural competence and compassion. Most of their team members are immigrants or survivors themselves so they are authentic and relate to the clients. This peer-to-peer model of care builds trust and shows how lived experience fuels recovery and transformation. Training and development keep employees up-to-date with evolving issues in the workplace.
Cultural competence is still at the heart of NYAWC’s programmes. Since Asian diaspora have different histories and customs, the organisation tailors its offerings to celebrate those differences. From providing culturally relevant food in shelters to weaving reiki into therapy, NYAWC is committed to serving clients in a familiar and reassuring way. It does this both to make the services more efficient, and to show that the company values the integrity of each survivor and his or her dignity.
As it continues to scale its influence, NYAWC is staying agile. It brings together other local organizations, clinicians and advocates to pool their resources and knowledge to strengthen its programmes. This working collaborative mindset makes sure survivors are provided seamless, full-service care and empowers the organization to be a voice in broader debates about gender equity and justice. By being multifaceted, NYAWC’s model proves that culturally responsive, survivor-focused care has the power to change lives and communities.